A few things worth knowing.

Is WonderCX a cloud service?

No. The implemented contact-center product is an Electron desktop application, with standalone or single-host Server/Client deployment. This website portal is a separate web application.

Is every platform ready to download?

No platform is enabled merely because a build script exists. Only uploaded, scanned, staff-approved artifacts appear as downloads. Windows, macOS, and Linux availability is release-controlled.

Does free mean every cost is included?

No. The initial free-platform offer is subject to final eligibility, license scope, and limits. Provider accounts, telephony, numbers, messaging, hosting, and consulting can cost extra.

Is production readiness certified?

No. Production capacity/soak and live provider/PBX qualification remain outstanding. PBX/native-SIP previews cannot pass the production telephony publisher gate. Build support, local tests, and preview installers are not certified production releases.

Do I need a separate database server?

Not for the desktop product: its Server uses bundled SQLite, and Clients use that Server. This separate customer/partner website uses its own SQLite database; installing the desktop product does not require the portal database.

Does portal SSO sign me into the desktop?

No. The portal and desktop have separate optional OIDC configurations and account links. Desktop organization sign-in uses existing WonderCX accounts and retains local MFA and permissions. Portal sign-in does not create desktop users or grant download approval. Live customer IdP qualification remains outstanding.

Can I buy support hours now?

The published consulting/support rate is USD 100 per hour, prepaid in owner-approved bundles. Until bundles, taxes, scheduling, refunds, and payment setup are approved, submit an enquiry; no payment is taken.

How do I request account deletion?

Use the Privacy / deletion contact path. Requests require identity verification and retention review; submitting a request does not claim immediate deletion.