The agent workspace
Keep conversation history, contact details, knowledge, notes, and supervisor help close at hand.
Explore capabilityLoading WonderCX…
A customer conversation workspace
Bring voice and digital support into one agent workspace—with routing, contact context, and supervisor tools on infrastructure you control.
Initial free-platform offer. Eligibility, license scope, and limits await owner approval. Provider costs are separate.
Illustration with synthetic content, not an application screenshot or live service.
One workspace
across the channels you use.
MADE FOR THE WORKDAY
Useful context and clear next steps, from the first customer message through follow-up.
Keep conversation history, contact details, knowledge, notes, and supervisor help close at hand.
Explore capabilityWork open and assigned conversations, handle missed interactions, and schedule customer callbacks.
Explore capabilityBuild and publish visual workflows with routing rules, testing, version history, and recovery checkpoints.
Explore capabilityPractical onboarding for the people evaluating, deploying, and supporting WonderCX.
WonderCX is an Electron desktop product—not a managed cloud or high-availability service. This portal is separate from the contact-center installation.
One Server owns your embedded SQLite workspace. Connect Clients without a separate operational database. Keep the Server awake and running.
Connect compatible voice, email, messaging, and social accounts. Managed FreeSWITCH and native SIP have separate preview requirements—not production telephony approval.
The initial small-enterprise platform offer is free, subject to final license scope. Enterprise solutioning is available by enquiry.
Consulting & support USD 100 / hourPrepaid consulting is planned. Bundle terms await approval; checkout is not available.
Explore pricingNo. The implemented contact-center product is an Electron desktop application, with standalone or single-host Server/Client deployment. This website portal is a separate web application.
No platform is enabled merely because a build script exists. Only uploaded, scanned, staff-approved artifacts appear as downloads. Windows, macOS, and Linux availability is release-controlled.
No. The initial free-platform offer is subject to final eligibility, license scope, and limits. Provider accounts, telephony, numbers, messaging, hosting, and consulting can cost extra.
No. Production capacity/soak and live provider/PBX qualification remain outstanding. PBX/native-SIP previews cannot pass the production telephony publisher gate. Build support, local tests, and preview installers are not certified production releases.